Branded Experience, targeted messaging
The John R. Oishei Children’s Hospital in Buffalo, New York, is a Cerner facility in the Kaleida network. From the start of the project, pCare worked closely with Oshei’s IS and marketing teams to design a beautiful, custom interface that was true to their overall brand, allowed them to use targeted messaging and integrated into their new mobile app. During deployment, the pCare team installed hardware and software for 250 beds over ten days, with minimal disruption to patients and staff. Ongoing, the facility takes advantage of an on-site patient experience representative that trains staff and helps patients better utilize the system.