Patient Utilization & Education
Deliver content that makes a difference.
Once your pCare solution is deployed, our patient experience team works with you to make the most of it: Planning and executing specific initiatives to drive patient engagement and improve utilization management in key service areas.
Our care coordinators activate patients—by voice, video, text, or television-based interface—so pCare can deliver to each a personalized experience using data from your hospital’s admit, discharge, or transfer feeds as well as the patient’s survey responses.
pCare’s premium entertainment and educational programming, on-demand medication education, and discharge and care transition planning tools can help drive patient utilization of key services—both on-premises and off—including critical care and remote patient monitoring, and behavioral assessment/therapy services.
When integrated with your electronic health record system, pCare automatically tracks patient education usage, which can be formally reviewed—and used to drive improvement strategies—with key stakeholders as part of your meaningful use compliance efforts.